FAQs

How much do Oh Mumma boxes cost?

  • Bi-monthly Subscriptions

Bi-monthly subscriptions will be billed every other month (January, March, May, July, September, November 2021) on the 11th until you decide to cancel your subscription. You will be charged at the time of signing up for your first box. We then bill on the 1st of the box launch month for each box (January, March, May, July, September, November 2021). If you sign up to a bi-monthly subscription towards the end of the month, you will be charged at the time of purchase for the current month's box and then again on the 1st for the following month's box. 

  • monthly reoccurring 6 or 12 Month Subscriptions

6 and 12 month Rebillable Subscriptions will be billed in full for the chosen number of months for your subscription at the time of your initial order. After your selected duration, if you do not opt out of the renewal you will be renewed for another  6 or 12 months on the 1st of the following month. Gift prepaid 6/12 month prepaid subscriptions will not auto-renew.

Can I send a Oh Mumma subscription box as a gift?

Yes absolutely! Simply input their beauty profile on the product page and add their delivery details to the order. Our mum beauty and lifestyle boxes can be tailored for 'Just For Mum' or 'Mum and Baby' and can be sent as one-off gifts or if you chose a subscription option which will be billed in full. 

How do I cancel my bi-monthly subscription?

Super simple just set up a new account to manage your subscription HERE with your email address and let us know you're going (hopefully not forever!) 

What size are the products?

Inside each box is mostly full size products with a few trail size. Each month the mix will vary but we will always do our best to pack as much value as possible inside. 

How often will I receive a box?

Your first box will always ship out the week you process your order. There is a limited number of boxes for each month so if we have sold out you will be notified and your first box will be sent when the new box is released on the 2nd week of the following month or when the next box is launched.  2021 launch dates January 1st, March 1st, May 1st, July 1st, September 1st, November 1st. 

Products were damaged?

We will always issue a return for any items that arrive damaged. Just get in touch HERE.

How do I update my billing or shipping address?

Just log into your account HERE and you can make any changes to your account you need to.